Gelaspresso is part of the Dock Group, which includes the Dock East Shore restaurant in Gladstone QLD. The Dock Group wanted to expand the Dock East Shore Restaurant offering to Gladstone’s residents by converting the garage below the restaurant into a café / takeaway shop, Gelaspresso. Gelaspresso soon became a favourite to people visiting the nearby parks. Customers said online that the gelato and coffee “hit the spot” after a day of play in the outdoors.
The negative to the refurbishment was the acoustics. As with most garages, the construction was mainly concrete, creating a loud environment for staff and guests. A restaurant or café with the wrong ambience can negatively impact the diner’s experience, including their food tastes!
The Dock Group, Gelaspresso, wanted to create a quieter and more comfortable experience for guests and staff.
After contacting Avenue Interior Systems to help with their acoustic concern, the client sent plans and photos to the design team. From the information provided by the client, Avenue’s engineer modelled the Gelaspresso Café to provide a graph showing the current reverberation time and the improvement that was achievable with the recommended solution.
Most hospitality spaces are designed for noise – mid-century and modern minimalism are both here to stay. These design facets promote sparse modern décor, high exposed ceilings and almost no curtains, upholstery or carpets.
Contributors to restaurant noise:
- Floors no longer have carpets.
- Seating is not upholstered.
- Tablecloths are a rarity.
- Communal tables are popular.
- Open kitchens
- Clinking plates
- Shifting seats on hard floors
- Loud (and sometimes live!) music
Malcolm Sutton reports in his article, ‘Noisy restaurants leave a bad taste for diners, researchers recommend quiet spaces’, that “we found that even at normal noise levels, noise can have a bad effect on your dining experience”.
Creating the right ambience for staff and guests is vital. The resolution chosen and installed was Calando Panel covering the entire ceiling surface.
Calando Panel is a sophisticated acoustic polyester that achieves excellent acoustic performance. Calando is available in a white or black finish or covered in Acoustic Fabric to match your decor. Gelaspresso chose to cover the entire ceiling white Calando Panel – reducing their renovation workload by removing the need to paint the ceiling.
The client was happy with the end result, saying, “it went well. Happy with it, made a big difference.”
The correct acoustics in your space will increase the amount of time a customer will spend at your venue. Increasing the time spent may increase the number of items they buy and will encourage repeat business.
To improve your hospitality space, contact the Avenue team today on 1300 827 177.